Skip to content
English
More support Customer portal
  • There are no suggestions because the search field is empty.

How to review a File Request

This guide is to walk the reader through approving or rejecting a File Request.

  1. How to review a File Request  
    1. To review a file request, start by clicking ‘Request’ on the left-hand navigation panel. 



    2. Then click ‘Files.



    3. This will take you to a list of all your current requested or completed file requests. From this page, you can approve or reject a document using the tick and cross symbols.



    4. If you want to review the document, click the magnifying glass or the name of the file request.



    5. You can download the file by clicking the cloud symbol. 



    6. You can also reject or approve a file here as well, again by using the tick or cross symbols. 



    7. It will ask you to confirm the choice made, this is done by clicking ’Confirm’. 



    8. If all files are reviewed, you can finally accept the file request.