Skip to content
English
More support Customer portal
  • There are no suggestions because the search field is empty.

How to resend out an invite.

Invites only have 24 hours to be accepted, before they expire. This guide shows the reader how to resend an invite after it has expired.

    1. Click on your initials in the top right corner. Then click ‘System’. 

      A screenshot of a computer AI-generated content may be incorrect.

    2. Use the left-hand navigation panel and navigate to ‘Invites’.  

      A screenshot of a computer AI-generated content may be incorrect.

    3. Click on the filter icon in the top right of the screen.  

      A screenshot of a computer AI-generated content may be incorrect.

    4. Click on ‘Status’ and open the drop drown box.  

      A screenshot of a computer AI-generated content may be incorrect.

    5. Open the dropdown box and select ‘Expired’. 

      A screenshot of a computer AI-generated content may be incorrect.

    6. Look for the email address that you need to resend the invite to. Click the paper aeroplane symbol, to send out the invite which will then be valid for another 24 hours.  

      A screenshot of a computer AI-generated content may be incorrect.

    7. This can be resent out as many times as needed until the invite has been accepted.